Shipping policy

SUMMARY

Last updated: 06/12/2025

At OLER Pty Ltd, we’re committed to getting your order to you quickly, safely, and with complete transparency. Below you’ll find everything you need to know about how we ship our products, delivery timeframes, and how returns are handled.

SHIPPING INFORMATION

Order Processing

Orders placed before 12:00 pm AEST are dispatched the same business day whenever possible.
Orders placed after 12:00 pm or on weekends/public holidays are sent out the next business day.
You will receive an email with tracking details once your order has shipped.

DELIVERY METHODS

We work with trusted Australian carriers to ensure safe and compliant delivery of our products. We will choose the courier that we believe will be the most suitable to get your product order to you safely & in a timely manner. Some of our couriers include but are not limited to:

Australia Post (Parcel Post & Express Post)
Team Global Express
Couriers Please
Aramex
FedEx/TNT Express

DELIVERY TIMEFRAMES

Estimated delivery times:

NSW, ACT, VIC, QLD metro: 1–4 business days
SA, TAS, WA metro: 3–5 business days
Regional & remote areas: May take longer depending on local routes
These timeframes are provided by our courier partners and may vary during peak periods. These peak periods include but are not limited to events such as public holidays where courier services are not operating on a particular business day, Christmas & New Years.